Frequently Asked Questions
Everything you need to know about bringing curated style into your home.
What are your shipping and delivery options?
We offer Australia-wide shipping and international delivery for select items. Shipping costs are calculated at checkout based on the size, weight, and fragility of your order. For larger furniture pieces, we use specialized white-glove couriers to ensure safe arrival.
Can I return an item if I change my mind?
Yes, we offer a 14-day return policy for most homewares and smaller items, provided they are in original condition. Please note that custom-made furniture, original artwork, and clearance items are generally excluded from change-of-mind returns.
How do I care for my Fenton & Fenton furniture?
Each piece is unique and may require specific care. Generally, we recommend avoiding direct sunlight and harsh chemicals. For marble and timber, use a soft, damp cloth for cleaning. Specific care instructions are included with your purchase and available on our website.
Do you offer interior styling services?
Absolutely! We offer both in-home and virtual styling consultations to help you curate the perfect space. Our expert stylists can assist with color palettes, furniture selection, and finishing touches tailored to your aesthetic.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express. For your convenience, we also offer flexible payment options such as Afterpay and Zip Pay, allowing you to style now and pay later.
Is your artwork original?
Yes, we pride ourselves on representing a curated selection of emerging and established artists. Most pieces in our gallery are unique, original works, and each comes with a certificate of authenticity where applicable.